We have a 30 days return policy from the date that the shipment is delivered. All online purchases can be returned to us by mail. Please note that shipping charges on your original order will not be refunded, unless the package was incorrectly shipped or you received defective merchandise.
If you receive a damaged or defected product please email us within 15 days of the delivery date at Realrawshampoothie@livingbloombeauty.com. Please include pictures of the defected/damaged item along with your order number. Once we have received the email please allow up to 72 hours for us to reach back out with next steps on sending out a replacement.