Return Policy
RETURNS
We have a 30 days return policy from the date that the shipment is delivered. All online purchases can be returned to us by mail. Please note that shipping charges on your original order will not be refunded, unless the package was incorrectly shipped or you received defective merchandise.
If you return a product within 30 days of the process date on the order packing slip, you will receive your refund in the form of your original payment.
We recommend returning the product in the same shipping box that you received it in. Please use the return mailing label printed on the packing list included in your shipping package, and address the return package to:
Living Bloom Beauty, LLC
3784 Opelika Road
Phenix City AL, 36870
Return all products by ground-only shipping. We also recommend that you use a traceable ground shipping method (e.g. UPS or the U.S. Postal Service insured mail), so you can track your shipment back to us for a truly flawless return.
DAMAGED/DEFECTIVE PRODUCTS
If you receive a damaged or defected product please email us within 15 days of the delivery date at Realrawshampoothie@livingbloombeauty.com. Please include pictures of the defected/damaged item along with your order number. Once we have received the email please allow up to 72 hours for us to reach back out with next steps on sending out a replacement.